The warranty shall be for a period of defined duration as mentioned on the product packaging at the time of the purchase.
The warranty period starts from the date of purchase i.e. the invoice date for the purchase as mentioned on the invoice provided from the authorized dealer of myTVS products.
Warranty type will be Carry-in, which means the customer needs to carry the product to the nearest myTVS Authorised Service Center or Authorised Distributor.
This warranty card, with authorised dealer’s stamp, sign, purchase date and product’s serial number must be produced at the service center / distributor by the customer to claim the warranty. In case of any details missing or warranty card itself being missing, the product shall not be covered under the warranty.
This warranty is confined to the first purchaser of the product only and is not transferable.
The warranty on the equipment will cover parts, which in assessment of myTVS technical personnel, have become defective due to defect in material or workmanship.
During the period of warranty, myTVS shall free of charge, at its own discretion, either repair or replace any parts found defective within reasonable time, during normal myTVS working hours. While the company will make every effort to carry out the repairs at the earliest, however it is made expressly clear that the company is under no obligation to do so in specified period of time.
All transportation and handling expenses incurred while repairing will be payable by the customer.
The company, or its Authorised Service Provider, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
All defective parts removed from the equipment during the period of warranty shall become the property of myTVS, and myTVS authorised service engineer shall be entitled to remove and carry away such parts.
In the event of any repairs or replacements, standard warranty on the product will continue only for the remaining period of the original warranty.
The warranty is issued at New Delhi, and courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
The company's obligation under this warranty shall be limited to repairing or providing replacement of parts, which are found to be defective only. At any given point of time, the maximum value of claims, if entertained by the company, will be subject to the Invoice Value of the product purchased or the purchase price, whichever is lower.
Customer should register his product within 30 days of purchase otherwise 1+1 warranty will not be applicable.
Completely filled up warranty card and/or purchase invoice is not presented along with the product to the authorised service personnel or distributor.
Any defect caused due to inappropriate usage like improper fitting / electric power spike damage / water / liquid damage / severe dust / rodents, insect damage / improper hygiene maintenance / Physical Damage etc. shall not be covered under the warranty. The improper use of the product shall be determined by the company’s authorized personnel only.
In case the user manual provided along with the product is not followed for fitment / usage of the product, the product shall not be covered under the warranty.
In case the product has been attempted to be repaired by any unauthorised personnel, other than myTVS service team, the warranty shall not be applicable.
Warranty is applicable only for one major product in the package and it does not cover fitting / usage accessories provided along with the product like cables, fitting clips, remote controls, etc.
The warranty is not valid in case the serial number is deleted, defaced or altered.
The warranty shall be applicable only against the manufacturing defects in the product.
Defects are caused by reasons beyond control, like abnormal voltage, acts of god or while in transit to service center or purchase’s residence.
The warranty automatically expires after defined warranty duration as mentioned on the product packaging from the original date of purchase, even if the product may not have been in use for any time for whatever reasons during the warranty period.
In case of audio/video devices: if any kind of incompatible software or unauthenticated software is installed without our consultation or authentication, warranty will not be valid in such cases.
In Case There Is Some Significant Problem In The Product, Then Contact The Customer Service Representative At 080-1024-1024. You Have To Share The Order Id With Our Team.
You Have To Share A Significant Proof Showing The Failure Of The Product Or Any Major Feature Of The Product.
Our Team Will Contact You Again And You Have To Take The Product To The Nearest Service Centre With The Serial Number Provided By Our Customer Support Team.
In Case The Service Centre Isn’T There Then Will Arrange The Pickup Of The Product (with in 1 Month of Purchase) After Getting The Confirmation That The Problem Is Authentic. If We Won’T Be Able To Pick The Product From Your Location Then You Have To Arrange The Same, The Courier Charges Will Be Reimbursed To You.
We Will Repair The Product Or Replace It (In Case If It’S Non-Repairable). The Product Will Be Delivered Back To Your Location Within 10-15 Days Of The Product Pickup Date.
Model | Product Name | Warranty Period |
X-SERIES | ||
---|---|---|
TAV-61 | 7 inches FullTouch Car Audio Video Player | 1+1 Year |
TAV-80 | 6.2 inches FullTouch Car Audio Video Player | 1+1 Year |
TMP-53 | Single Din MP3 Car Media Player | 1+1 Year |
TMP-81 | Single Din MP3 Car Media Player | 1+1 Year |
TAV-61A | 7 inches Android Touch-Screen Car Multimedia Player | 1+1 Year |
TAV-61A2 | 7 inches Android Touch-Screen Car Multimedia Player with Mic | 1+1 Year |
TRV-90 | 5 inch Rearview parking Screen | 1+1 Year |
TDR-64 | 5 inch Dashboard & Windscreen Car Monitor | 1+1 Year |
TVS-52 | Video Parking Sensor | 1+1 Year |
TPK-57 | Reverse Car Video Parking Sensor Kit | 1+1 Year |
TPS-38 | Reverse Car Parking Sensor | 1+1 Year |
TI-2 | Car Tyre Inflator | 1+1 Year |
TI-3 | Digital Auto Cut Off Fastest Tyre Inflator | 1+1 Year |
TI-4 | Car Metallic Heavy Duty Tyre Inflator | 1+1 Year |
TI-86 | Car Metallic Heavy Duty Tyre Inflator with Digital meter | 1+1 Year |
TDI-22 | 2 in 1 Vacuum Cleaner and Inflator | 1+1 Year |
TI-5 | High Power Wet & Dry Car Vacuum Cleaner | 1+1 Year |
TJ-65 | 3 Ton Car Electronic Jack for All Cars | 1+1 Year |
TW-68 | Car Electronic Impact Wrench for All Cars | 1+1 Year |
TRC-23 | Car Rear View 8 LED Night Vision Parking Camera | 1+1 Year |
TRC-70 | Car Rear View IR Camera | 1+1 Year |
TRC-79 | OEM fit Metal Body LED Camera | 1+1 Year |
TRC-89 | Dynamic Trajectory Nightvision Car Rear View Camera with Moving Lines Parking Guide | 1+1 Year |
TRC-79ML | OEM fit Dynamic Trajectory Nightvision Car Rear View Camera with Moving Lines Parking Guide | 1+1 Year |
TLC-28 | Car Laptop and Mobile Charger | 1+1 Year |
TI-10 | 2.4 Amp 2 Ports USB Car Mobile Charger | 1+1 Year |
TI-11 | 3.4 Amp 2 Ports USB Car Mobile Charger | 1+1 Year |
TI-12 | 5.2 Amp 3 Ports USB Fast Charging Car Mobile Charger | 1+1 Year |
TI-13 | 3.4 Amp 2 Ports USB Car Mobile Charger with Voltage Indicator | 1+1 Year |
TI-14 | Car Front & Rear Seats 9.6 Amp 4 Ports Fast Charging Mobile Charger | 1+1 Year |
E-SERIES | ||
AV-E1 | 7 Inches FullTouch Car Audio Video Player | 1 Year |
MP-E1 | Single Din MP3 Car Media Player | 1 Year |
MP-E2 | Single Din MP3 Car Media Player | 1 Year |
TAV-61ae | 7 inches Android Touch-Screen Car Multimedia Player | 1 Year |
Standard | ||
TBT-12 | 12 inches Round Shape Active BassTube with in Built Amplifier | 1 Year |
TBT-10D | 10 inches D-Shape Active BassTube with in Built Amplifier | 1 Year |
TBT-10R | 10 inches Round Shape Active BassTube with in Built Amplifier | 1 Year |
TBT-8 | 8 inches Active BassTube with in Built Amplifier | 1 Year |
SW3 | 10 inches Active Enclosure SubWoofer with in Built Amplifier | 1 Year |
SW2 | 8 inches Underseat Active SubWoofer with in Built Amplifier | 1 Year |
AV-91 | 9 Inches FullTouch Single Din Multimedia Player with Dual USB | 1 Year |
AVHY1 | Android Touch Screen for Hyundai Creta (10.1 inch digital screen / Android 7.1 /2g+16g) | 1 Year |
MP-T1 | Touch Screen Single Din MP3 Player with Dual USB | 1 Year |
HRM-1 | 10.1 Inch Ultra Thin Touchscreen Multimedia Headrest player | 1 Year |
TAV-40 | 7 inches FullTouch Car Audio Video Player | 1 Year |
TRV-39M | 7 inches Car Rear View Full HD Touch Screen with MP3/MP5/USB Player & Mirror Link | 1 Year |
TRV-67T | 7 inches Car Rear View Full HD Touch Screen with Temperature, Mirror Link, USB, SD, Camera Connectivity | 1 Year |
TLED, LED2 | Car LED HeadLight Kit | 1 Year |
THID | Car HID Headlight Kit | 1 Year |
SO691 | 6 X 9 inch Oval Woofer Cone Car Speakers | 1 Year |
S2W61 | 6 inches 2 Way Car Speaker | 1 Year |
S2W41 | 4 inches 2 Way Car Speaker | 1 Year |
SDC61 | 6 inches Dual Cone Car Speaker | 1 Year |
SDC41 | 4 inches Dual Cone Car Speaker | 1 Year |
TSW-77 | 12 inches Sub-Woofer | 1 Year |
THC-55 | Trumpet Chrome Twin Tone Horn | 1 Year |
THB-55 | Trumpet Black Twin Tone Horn | 1 Year |
TH-88 | MegaSound Grill Horn | 1 Year |
TH-85 | Car Supertone Horn Set-Red | 1 Year |
TH-83, TH-84 | Long Range Car Horn Set | 1 Year |
TMC-62 | Car Charger with cable (Android) | 1 Year |
TMC-63 | Car Charger with cable (iPhone) | 1 Year |
TMC-91 | Car Charger with cable (Type C USB) | 1 Year |
TC-29, TC-30 | Micro USB Fast Charging Data Cable with LED Indicator for Android (1 mtr) | 1 Year |
TC-31, TC-32 | iOS Fast Charging Data Cable with LED Indicator for iPhone (1 mtr) | 1 Year |
TC-33, TC-34 | 2-in-1 Micro USB and iOS Data Transfer cable for Android + iOS (1 mtr) | 1 Year |
TC-35 | Micro USB Fast Charging Heavy Data cable for Android (1 mtr) | 1 Year |
TC-36 | Micro USB Fast Charging Heavy Data cable for iOS (1 mtr) | 1 Year |
TC-71 | Type C USB Fast Charging Data Cable for Android (1 mtr) | 1 Year |
HLC | 2 / 4 Channel Line Out Converter | 1 Year |
7DFM1 | All Weather 7D Floor Mat | Not Covered |
4D-PFM | Universal PVC Bucket Car Floor Matting | Not Covered |
4DFM-1 | 4D Car Floor mats | Not Covered |
PFM-1 | Semi Custom All Weather Car Floor Mat | Not Covered |
CFM-1 | Anti Skip All Weather Coil Floor Mats | Not Covered |
TWK-56-4G | 4 Gauge Single Amplifier Wiring Kit | Not Covered |
TWK-56-8G | 8 Gauge Single Amplifier Wiring Kit | Not Covered |
TWB-41~TWB-51 | Wiper Blades | Not Covered |
YRCA | YRCA set of 2 Car Audio Cable - 1F2M / 1M2F | Not Covered |
RCA | Car Audio Cable - 3M / 5M | Not Covered |
OP | Organic Perfume | Not Covered |
TMH-24 | Car Dashboard & WindScreen Mobile Phone Holder | Not Covered |
TMC-1 | High Performance Premium Microfiber Cloth | Not Covered |
CC-CWS1 | Carnauba Wash & Wax Shampoo (500 ml) | Not Covered |
CC-DLP1 | Dashboard & Leather Polish (200 ml) | Not Covered |
CC-GC1 | Glass Cleaner (500 ml) | Not Covered |
CC-MIC1 | Multipurpose Interior Cleaner (500 ml) | Not Covered |