Fixed in minutes,
with myTVS AI

In short: Pair the phone over Bluetooth, then start Android Auto from the Android Auto app on the player.

1. 1

   Turn on Bluetooth on your phone.

2. 2

   On the player, swipe down from the top to open the toolbar and long-press the Bluetooth icon to open Bluetooth settings.

3. 3

   Wait for the player to find nearby devices, select your phone and tap Pair on the phone's pop-up.

4. 4

   Open Apps on the player, start the Android Auto app, tap the connection icon and choose Android Auto.

5. 5

   Android Auto connects wirelessly within a few seconds.

In short: Pair the phone with code 0000, give Android Auto all permissions, and keep ZLink 6 updated.

1. 1

   On the player open Apps > T-Link.

   
2. 2

   Tap the settings icon and turn OFF both Floating navigation and Background connection.

   
3. 3

   Turn on Wi-Fi and Bluetooth on your phone.

   
4. 4

   On the player open Bluetooth, tap Search and select your phone.

   
5. 5

   Enter the pairing code 0000 on the phone and tap OK.

   
6. 6

   When 'Welcome to Android Auto' appears on the phone, tap Continue.

   
7. 7

   If it does not start: on the phone go to Settings > Apps > All apps > Android Auto > Permissions and allow all.

8. 8

   Still not connecting: connect the player to the internet, open the DoFun Play app, tap Skip if asked, find ZLink 6 under the class list and update it. Then repeat the steps.

In short: Pair the iPhone over Bluetooth, then start CarPlay from the Apple Play app.

1. 1

   Turn on Bluetooth on your iPhone.

2. 2

   On the player, swipe down to open the toolbar and press and hold the Bluetooth icon to open Bluetooth settings.

3. 3

   Select your iPhone from the list, tap Pair on the iPhone, then tap Allow if asked.

4. 4

   Open Apps on the player, start the Apple CarPlay app, tap the connection icon and choose Apple CarPlay.

5. 5

   CarPlay connects wirelessly within a few seconds.

In short: Pair the iPhone over Bluetooth with code 0000. If CarPlay still fails, update the ZLink 6 app.

1. 1

   On the player open Apps > T-Link.

   
2. 2

   Tap the settings icon and turn OFF both Floating navigation and Background connection.

   
3. 3

   Turn on Wi-Fi and Bluetooth on your iPhone.

4. 4

   On the player open Bluetooth, tap Search and select your iPhone.

   
5. 5

   Enter the pairing code 0000 and tap Pair on the iPhone.

   
6. 6

   When the 'Connect to Apple CarPlay' prompt appears, tap Connect.

   
7. 7

   Still not connecting: connect the player to the internet, open the DoFun Play app, tap Skip if asked, find ZLink 6 under the class list and update it. Then repeat the steps.

In short: Lower the microphone gain to stop noise on calls.

1. 1

   Open the Bluetooth app on the player.

   
2. 2

   Tap the settings icon.

   
3. 3

   Tap Microphone gain.

   
4. 4

   If it is Medium, High or Max, select Low.

   

In short: Connect over hotspot and Bluetooth, then use the Android Link app.

1. 1

   Turn on your Android phone's hotspot. On the player, open the toolbar, long-press Wi-Fi and connect to the hotspot.

2. 2

   Turn on Bluetooth on the phone. On the player long-press the Bluetooth icon, tap your phone and enter 0000 on the phone.

3. 3

   On the phone, enable Developer options and turn on USB debugging.

4. 4

   On the player open Apps > Android Link.

   
5. 5

   Tap the arrow icon at the bottom right, then tap Android Link.

   
6. 6

   Tap the question-mark icon at the top right. A QR code appears. Scan it with the phone.

   
7. 7

   Tap Download (tap 'Download anyway' if warned), install the app and allow all permissions.

   
8. 8

   In the phone app tap Next, Next, then Start.

   
9. 9

   Choose 'Entire screen' and tap Share screen. The phone screen now shows on the player.

   

In short: Connect over hotspot and Bluetooth, then use the Zlink mirror app.

1. 1

   Turn on your phone's hotspot and connect the player to it. Turn on Bluetooth on the phone.

2. 2

   On the player tap Bluetooth, then Search on the left. Tap your phone and enter 0000 on the phone.

3. 3

   On the player open Apps > Z-Link and tap the App icon.

   
4. 4

   Tap Mirror, then the question-mark icon at the top left. A QR code appears.

   
5. 5

   Scan the QR code with the phone, install the app from the Play Store and allow all permissions.

   
6. 6

   Open the phone app and tap + at the top right. Select your player from the list.

   
7. 7

   Tap 'Entire screen', then Start now.

   

In short: Connect over hotspot and Bluetooth, then use AirPlay from the Android Link app.

1. 1

   Turn on Personal Hotspot on the iPhone. On the player, open the toolbar, long-press Wi-Fi and connect to the iPhone hotspot.

2. 2

   Turn on Bluetooth on the iPhone. On the player long-press the Bluetooth icon, select the iPhone and enter 0000 to pair.

3. 3

   On the player open Apps > Android Link.

   
4. 4

   Tap the arrow icon at the bottom right, then AirPlay.

   
5. 5

   On the iPhone open Control Centre and tap Screen Mirroring.

   
6. 6

   Select the myTVS player from the list.

   

In short: Connect over hotspot and Bluetooth, then use Screen Mirroring on the iPhone.

1. 1

   Turn on Personal Hotspot on the iPhone and connect the player to it. Keep Bluetooth on.

2. 2

   On the player tap Bluetooth, then Search on the left. Tap your iPhone, enter 0000 and tap Pair.

3. 3

   On the player open Apps > Z-Link and tap the App icon.

   
4. 4

   Tap Mirror.

   
5. 5

   On the iPhone open Control Centre and tap Screen Mirroring.

   
6. 6

   Select the myTVS player from the list.

   

In short: Reinstalling YouTube from the app store fixes it.

1. 1

   Make sure the player is connected to the internet.

2. 2

   Open Apps, press and hold YouTube, drag it to Delete and tap OK.

   
3. 3

   Open the Play Store, search YouTube and install it.

   
4. 4

   Open YouTube. It should work now.

In short: A weak Wi-Fi signal usually means a loose cable. Wrong time settings also block the internet.

1. 1

   Connect the player to your phone's hotspot and look at the Wi-Fi signal at the top of the screen.

2. 2

   Very weak signal: ask your installer to check the reverse connecting cable behind the player.

3. 3

   Signal fine but no internet: tap the clock on the home screen to open time settings.

4. 4

   Turn OFF 'Use network-provided time'. Open Time zone > Region, search India and select it. Go back and turn 'Use network-provided time' ON again.

5. 5

   Keep 'Use time provided by network and GPS' always on.

In short: Sign in once from the Play Store.

1. 1

   Connect the player to the internet.

2. 2

   Open a Google app, for example Play Store.

   
3. 3

   Tap Sign in, enter your Google email, tap Next, enter your password and tap Next.

   
4. 4

   Tap I agree.

   

In short: Set the right camera channel and resolution in factory settings.

1. 1

   Open Apps > Settings.

   
2. 2

   Scroll down, tap Factory mode, enter 8888 and tap OK.

   
3. 3

   Tap Camera, then RVC channel config, and select MIPICSI0_CH0.

   
4. 4

   Under MIPICSI0_CH0 select the resolution your rear camera supports.

   
5. 5

   Swipe down from the top and tap Restart. After the restart the rear camera should work.

   

In short: Turn off the up-and-down mirror option.

1. 1

   Open Settings on the player.

   
2. 2

   Tap Reverse.

   
3. 3

   Turn OFF 'Up & down mirror image' and tap Confirm.

   
4. 4

   The player restarts and the rear camera picture shows the right way up.

In short: Set recording to AHD 1080 at 25 frames per second.

1. 1

   Open Apps > Settings.

   
2. 2

   Tap Factory, enter 123456 and tap Confirm.

   
3. 3

   Tap Reverse camera selection, then Front and rear double recording.

   
4. 4

   Set the mode to AHD 1080P 25 FPS and tap OK.

   
5. 5

   The player restarts. Recordings should now be clear.

In short: DVR recordings are saved on a USB pen drive. Set the storage path once.

1. 1

   Make sure a USB pen drive is connected to the player at all times. All DVR recordings are saved on it.

2. 2

   Open Apps > DVR.

   
3. 3

   Tap the settings icon, scroll down, tap File storage path and select USB0.

   
4. 4

   Go back and tap the video icon to see and play all front and rear recordings.

   

In short: Track the car, set a geofence and watch DVR videos from the Drive Buddy+ app.

1. 1

   Make sure a USB pen drive is connected to the player. DVR recordings are saved on it.

2. 2

   On the player open Apps > Drive Buddy+. It shows two QR codes.

   
3. 3

   Scan the first QR code with your phone and install the Drive Buddy+ app. Tap Allow on all permission pop-ups.

   
4. 4

   Enter your email ID, tap Send, enter the OTP, tick the agreement box and tap Login.

   
5. 5

   In the app tap the scanner icon at the top right and scan the second QR code on the player.

   
6. 6

   On the player accept the Track Service agreement and turn Track service ON.

   
7. 7

   Track: route history for the last 15 days.

   
8. 8

   Fence: set the geo-fence area with Monitoring scope and turn on both Enter and Exit fence notifications.

   
9. 9

   DVR: choose Two-Channel, open a video and tap Upload video to see it on the phone.

   
10. 10

    Remote: change volume, play or pause music and skip tracks from the phone.

    

In short: Calibrate the four cameras with the calibration cloth on a flat surface.

Safety first: Calibration is best done by your installer. Ask us if you are unsure.

1. 1

   Park on completely flat ground. Keep a measuring tape and the calibration cloth set ready.

2. 2

   Open Apps > 360, tap the three-line menu at bottom left, choose Project settings and enter 4321.

3. 3

   Open Panorama calibration and select the first calibration template.

4. 4

   Place each calibration cloth at the centre of that side of the car, flat on the ground, 20 to 30 cm from the car.

5. 5

   Adjust the camera lenses so both black squares are visible in front, rear, left and right views.

6. 6

   Measure the AB and AC distances, tap the measurement icon, enter them and tap Next step.

7. 7

   Line up the green markers with the corners of the black squares, then tap Confirm eight times. Repeat for the other three cameras.

8. 8

   When all four are confirmed, tap Splicing.

In short: Radio region or antenna power settings may not suit your use.

1. 1

   Open Settings, scroll down the left side and tap Factory. Enter 123456 and confirm.

2. 2

   Scroll down to Radio settings. Here you can see and change region, radio antenna power and other radio settings.

In short: Bring the side keys back and keep them visible.

1. 1

   Swipe down from the top of the screen to open Quick settings.

   
2. 2

   Tap Suspension. The side keys appear again.

   
3. 3

   To keep them always visible: Settings > General > Floating style > 'Vertical floating buttons always'.

In short: Re-learn the physical side buttons one by one.

1. 1

   Open Apps > Settings.

   
2. 2

   Tap Factory mode, enter 8888 and tap OK.

   
3. 3

   Select Touch key learning.

   
4. 4

   Tap Reset to clear old key mappings, then tap Start.

   
5. 5

   Tap Home on the screen, then press the Home key on the panel.

   
6. 6

   Tap Back on the screen, then press the Back key.

   
7. 7

   Do the same for Vol+ and Vol- and any other keys shown.

   
8. 8

   Exit and test every key.

   

In short: Re-learn the physical side buttons one by one.

1. 1

   Open Apps > Settings.

   
2. 2

   Tap Factory, enter 123456 and tap Confirm.

   
3. 3

   Select Touch area key.

   
4. 4

   Tap Start, then Clear to delete old key mappings.

   
5. 5

   Tap Position and select Left. Then tap Start.

   
6. 6

   Tap Home on the screen, then press the Home key on the panel.

   
7. 7

   Tap Back on the screen, then press the Back key.

   
8. 8

   Do the same for Vol+ and Vol- and any other keys shown.

   
9. 9

   Tap End. The mappings save automatically. Test every key.

   

In short: Change keyboard height to Extra tall.

1. 1

   Open any app that shows the keyboard, for example Chrome.

   
2. 2

   Tap the settings (gear) icon on the keyboard.

   
3. 3

   Tap Preferences, then Keyboard height.

   
4. 4

   Select Extra tall.

   

In short: Select your CAN box brand, car make and model, then upgrade.

1. 1

   Connect the player to the internet.

2. 2

   Open Apps > Settings.

   
3. 3

   Scroll down, tap Factory, enter 8888 and tap OK.

   
4. 4

   Tap Vehicle, then Automotive type.

   
5. 5

   Under Manufacturer select the CAN box brand fitted in your car (for example Raise).

   
6. 6

   Under Category select your car brand, and under Model your car model.

   
7. 7

   Tap Upgrade, then Detect, then Upgrade. The player restarts and saves the settings.

   

In short: Select your CAN box brand, car make and model, then apply.

1. 1

   Connect the player to the internet.

2. 2

   Open Apps > Settings.

   
3. 3

   Scroll down, tap Factory, enter 123456 and tap Confirm.

   
4. 4

   Tap Select model.

   
5. 5

   Select the CAN box brand fitted in your car (for example Raise).

   
6. 6

   Select your car brand, then your car model.

   
7. 7

   Tap Public, then OK.

   
8. 8

   Tap OK on both confirmation pop-ups. The player restarts and saves the settings.

   

In short: A system update fixes most lag and hanging problems.

1. 1

   Connect the player to the internet.

2. 2

   Open Apps > Settings.

   
3. 3

   Scroll down, tap About, then scroll down and tap Detection update.

   
4. 4

   Tap Detection update again to check for the latest software.

   
5. 5

   Tap Download.

   
6. 6

   When the download finishes, tap Update now. The player installs the update and restarts on its own.

   

In short: Connect to Wi-Fi and enter the serial number on the activation screen.

1. 1

   On the warranty pop-up tap Open network, then Network & internet.

   
2. 2

   Turn Wi-Fi on and connect to a working internet connection.

   
3. 3

   Go back and enter the serial number from the warranty card or the back of the player.

   
4. 4

   Tap Activate. You will see 'Activated successfully'.

   

In short: Most recording problems come from the memory card. Use the right card and format it once on a computer.

1. 1

   Use a Class 10 microSD card.

2. 2

   Before first use, do not put the card straight into the dashcam. Put it in a laptop or computer with a card reader.

3. 3

   Format it: File system FAT32, Allocation unit size 32 KB (kilobytes).

   
4. 4

   Eject the card safely and put it back in the dashcam. Power on. Recording starts on its own.

In short: The phone's large font size or the keyboard hides the T&C checkbox.

1. 1

   Open your phone's Settings, search 'Font size' and set it to default or small.

2. 2

   Open the dashcam app again and enter your email and password.

3. 3

   Close the on-screen keyboard. The T&C checkbox shows at the bottom.

4. 4

   Tick it and tap Sign in.

In short: Install the myTVS Dashcam app, join the dashcam's Wi-Fi, and you can see, download and share every recording.

1. 1

   Make sure your phone has internet. Scan the QR code in the user manual and install the myTVS DCam Plus app.

2. 2

   Keep the phone disconnected from any Android player's Android Auto or CarPlay while you do this.

3. 3

   Open the app and tap Register. Enter your email, create a password and tap Retrieve. Enter the OTP from your email and tap Register.

   
4. 4

   Sign in with your email and password, tick the terms box and tap Sign in.

   
5. 5

   Tap the three-line menu at the top left > Add device and select your dashcam model.

   
6. 6

   Tap Allow access, then Yes. Turn on location and tap Start scan.

   
7. 7

   Select your dashcam, enter the dashcam password and tap Continue.

   
8. 8

   Tap Go to settings and connect the phone to the dashcam's Wi-Fi. Return to the app and tap Continue.

   
9. 9

   Tap Go to settings again, reconnect to your normal Wi-Fi or mobile data, return and tap Continue.

   
10. 10

    Tap the dashcam on the home screen for live view, recordings, photos and collision (event) files. Select a video and tap Download or Share.

    

In short: How the hardwire cable connects to your car's fuse box. Layout varies by car model.

Safety first: Fuse-box work should be done by a trained installer with the ignition off. If you see smoke, smell burning or a fuse keeps blowing, stop and contact us.

1. 1

   Plug the Type-C power cable into the dashcam.

2. 2

   Route the harness through the car's trim down to the fuse box. The layout depends on your car.

3. 3

   ACC wire to an accessory (ACC) fuse.

4. 4

   Battery B+ wire to a constant battery fuse.

5. 5

   Earth wire tightened to an unpainted metal bolt or the chassis.

In short: Fit the parts in order, connect the water supply, then switch on.

1. 1

   Fit the handle, the gun holder, the pressure-hose holder, the cable holder and both wheels.

2. 2

   Fit the water inlet filter, then the one-click water inlet connector on it.

3. 3

   Connect one end of the high-pressure hose to the machine's water outlet.

4. 4

   Fit the spray wand on the spray gun (or the soap bottle for foam). Connect the other hose end to the gun.

5. 5

   Connect your garden hose to the one-click inlet connector, then switch the power on.

In short: Registration is online, from the QR code on the warranty card.

1. 1

   Scan the QR code on the warranty card. The myTVS warranty page opens. Tap Register now.

   
2. 2

   Enter your mobile number, tap Send OTP, enter the code you get and tap Verify OTP.

   
3. 3

   Upload a photo of your warranty card.

   
4. 4

   Check the serial number and select your state and city.

   
5. 5

   Accept the terms and tap Submit registration. You get a confirmation message after the myTVS team verifies it.

   

In short: Status is shown on the myTVS warranty website by serial number.

1. 1

   Scan the QR code on the warranty card. The myTVS warranty page opens.

   
2. 2

   Under Check warranty validity tap Check status.

   
3. 3

   Enter the serial number and tap Check.

   
4. 4

   You see the warranty status, registration date and validity date.